Disclaimer

DentalCheck AI is not a diagnostic tool and is not intended for use in diagnosing, treating, curing, or preventing any dental or medical condition. It is an educational tool designed to provide users with general information about their oral health. Users should not rely on DentalCheck AI for diagnosis or treatment decisions and should seek advice from a qualified dental professional for any health concerns.

Introduction

We at DentiCheckAI, LLC care about your privacy. We are fully committed to protecting and safeguarding the personal data you share with us when you use our service. In this Privacy Policy, we explain what kind of data we use and how we use it. If you have any questions, do not hesitate to contact us via the contact details listed at the end of this Policy.

We might amend this Privacy Policy from time to time. Visit this page regularly to understand what we do. If we make changes relevant to your consent and underlying information, we will always notify you before you use our service.

If you disagree with our processing of personal data as described in this Privacy Policy, you cannot continue using our Services. If you agree with our Privacy Policy, we now welcome you to our service, and you’re ready to start taking assessments. Below you can find summaries of the information in this Privacy Policy.

The personal data DentiCheckAI, LLC collects

To monitor your dental health, information is necessary for us to provide you with our Services. You can sign up for our service in the app using your name and email address. We collect information about the device you use to access our DentalCheck AI App. The type of information we collect can, for example, include the style of your device, the software you use, location, device language, and your IP address. In addition to this, we collect the data you provide in the App, including the pictures you take.

Why DentiCheckAI, LLC collects your data

We use your data to assist you in the best possible way; your data may be used for the following reasons:

Health journey: The main reason why we collect your data is to supply you with our core service: providing you with a dental checkup report and assist you with the early detection of poor dental hygiene

Management and improvement of our Services: We use your information to manage our Website, App, and business and to improve our services continuously.

Customer Service: Our customer service is here to help you, and we use your data to do so. We may send you email notifications and in-App messages relating to the analysis results; this includes emails in which we provide you with information and ask you to provide us with information about possible follow-up actions.

Marketing: To keep you informed, we may send you communications relating to our business by email or other contact details you provided to us. If you submit personal information for publication on our website, we will use it by the license you grant.

Communications: We will send you communication regarding the dental checkups you make via the DentalCheck AI App. When you use our services, we may send you a questionnaire or invite you to review your experiences with our service. We also may get in touch with you regarding feedback, inquiries, and complaints you made regarding our DentalCheck AI App.

Research activities:  By uploading your images in the DentalCheck AI App, you explicitly consent to the images being processed to provide the services and be used anonymously to research and test our services. As such, your images may be reviewed by our employees or third-party consultants who work for us and who are bound by strict confidentiality.

Legal purposes: In certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, or to enforce the terms of use of the service as reasonably expected.

We collect and process your data based on the following legal grounds: Contractual necessity: To fulfill the contract you enter into with us when you use our Services, we must process some essential information. When you wish to use one of our paid services, we may need to process your email address, pictures of teeth, risk assessment, and payment information. Legitimate interests: We are committed to improving and growing our service. Some of your data can improve and promote our Service and Website; other data we may need for administrative, legal, or anti-fraud activities.

Explicit consent: Data regarding the health of your teeth and risk assessments is a more sensitive category of data. To lawfully process this data for you, we will ask for your explicit consent before assisting you. When you wish to withdraw your consent, please contact us via the contact details at the bottom of this Policy. When you withdraw your consent, we will not provide you with our Services, and you should discontinue using our Services.

DentiCheckAI, LLC and third parties

DentiCheckAI, LLC has third-party service providers who help us provide or improve our service; this includes service providers, payment providers, financial institutions, business partners, or research institutions.

Privacy, data security, and data retention

DentiCheckAI, LLC has implemented various measures and procedures to safeguard your data, as stipulated by US/ European data protection law. We will retain your data for 12 months after you unsubscribe from our service.

Personal data of children

Our service can only be purchased when you have reached eighteen (18) years or older.  If you choose to allow someone under the age of 18 to utilize our app (after purchase), you understand that you are taking legal responsibility for their use of our app and that we will only use their submitted photos for the purposes of generating a dental health assessment report.

Your rights – access to your information

At any time, you can request to review, correct, delete, obtain your data. You are also entitled to withdraw consent for the processing of the personal data we hold of you. You can do this by email, using the addresses listed below.

Responsible party for the processing

DentiCheckAI, LLC is the owner and operator of the service and is the controller of personal data processed via the App. Please find the full explanation of how we process your data below.

Personal data you provide to us

The data you provide to us is collected and used (“processed”) to provide you with our best service. The minimum information you are asked to provide us is your name and email address to access our service. In our App, you can optionally provide further information regarding your  last name, location, phone number, etc. We also collect the pictures you take of your teeth/mouth. Without your explicit consent, we cannot store this type of information, and we cannot provide you with our service.

Other information we collect is your payment information and the information you voluntarily provide to allow us to connect you with a dentist in your area: your first name and last name, gender, date of birth, location and phone number.

When you use our DentiCheckAI, LLC dental checkup services and submit pictures of your teeth for analysis by our service, we store the pictures and collect your assessment information. We do this to be able to provide you with a scan report of the dental health results. We ask for your explicit consent to store this type of information before using such service; without your consent, we cannot provide you with our service.

When you use our App, we also collect data that identifies your mobile device and your use of the platform. The information we store includes notification access, device-specific settings and characteristics, system activity, location details, IP address, language settings, app crashes, and other device event information, access data, and times of your app usage. We collect information when you give us feedback via your Apple App Store, Google Play Store, or other storefronts that may introduce you to our app.

Automatically collected personal data

During your visit to our App, we automatically collect certain information about you, your visit to the service, and the device you are using. This data includes data on the hardware, software, operating system, internet browser, IP address, language and application settings, and version.

Data privacy, security, and data retention

Privacy
All data you provide to us and collected from you is stored on secure cloud servers (the Servers) operated and managed by AWS, Amazon Web Services, USA. As a result, your personal information may be transferred to and stored at a destination outside your country. By submitting your personal information, you agree to the transfer of your personal information to the servers. Personal information may also be processed by staff or by other third-party service providers operating outside your country who work for us. We take such steps as necessary for the circumstances to ensure that any third-party service providers treat your data securely and according to applicable laws.

Data security
All data you provide through the App is encrypted when transferred to or from the servers using industry-standard encryption (TLS).

We store your account information and your digital images in different data stores. The cloud server infrastructure is protected using firewalls and monitoring.

We work with appropriate procedures to prevent unauthorized access to and misuse of your data. DentiCheckAI, LLC uses appropriate procedures and business systems to safeguard your data. Furthermore, we use security procedures and technical and physical restrictions to access and use personal data on our servers. Only authorized personnel can access your data.

Data retention
DentiCheckAI, LLC will destroy or de-identify your personal information once it is no longer required for the purpose or purposes for which it was collected. If you terminate the Services and delete your account, we will retain the images you have uploaded before termination in an anonymous form only for medical, clinical, and commercial research and for testing the Services. We ask for your consent to process your data anonymously for research purposes. We will retain (electronic) documents containing personal information:

To the extent that we are required to do so by law; if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk).

Your rights – access to your information

Upon your request, we will provide you with access to your data that is held by us. We will provide the data to you in a structured, understandable, and machine-readable way. We request that you provide us with appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport plus an original copy of a utility bill showing your current address). We will require you to make your identification number and picture invisible to us.

In your request for access, we also request that you identify, as clearly as possible, the type(s) of information you wish to have access to. We will comply with your request to provide access to your personal information within 30 days. If you agree, we may charge you our reasonable costs to supply you with access to this information.

At any time, you can request to review, correct, delete, or obtain your data. You are able to delete your account by going to the App Info section of our app.  You can also withdraw consent for the processing of the personal data we hold of you. You can make such a request by email, using the addresses listed below. You also have the right to contact the Data Protection Authority when you have concerns about your rights or feel that we are unlawfully processing your data.

You may oppose the processing of personal information concerning you, even if they are relevant to the collection’s purpose. You may instruct us at any time not to process your data for marketing purposes, and we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Responsible party for the processing of your data

The Application is owned and operated by DentiCheckAI, LLC registered in the USA. You can contact us by writing to the business address given below, by using our Website, contact form or by sending an email to support@denticheckai.com.

Registered Address
DentiCheckAI, LLC
4369 N 250 W
Pleasant View, UT 84414
USA